How far will my Tracki track or locate?
Our system is designed to locate your assets anywhere in the world (with NO ADDITIONAL costs or roaming fees) as long as there is cellular service area. If the device enters an area without cellular coverage, the GPS feature will not be able to report its current location until it re-enters an area with the network coverage. Once it reconnects, it will transmit a history of its locations that you can view online.
Will my tracker work anywhere?
TrackrOne works in 185 countries. TrackrOne comes with a built-in SIM and the device is working out-of-the-box within 5 minutes. No need for a local SIM card and you cannot change the SIM. It will work anywhere that you have a cellular signal.
What is a standard warranty?
Twelve months for manufacturer-related problems. This does not include abuse to the device, accidental damage, or water damage.
What is the accuracy of the GPS in the Device?
Though there are restrictions placed by the military, today’s GPS receivers are extremely accurate thanks to their parallel multi-channel design. The TrackrOne device is usually accurate within 15 meters (~50 feet). Certain atmospheric factors and other sources of error may affect the accuracy.
Due to the technological limitations of the GPS satellites’ signals, we cannot guarantee that the GPS device will work 100% of the time. GPS signals connections may experience downtime, interruptions, or dead spots.
Is there a subscription?
Our GPS Trackers, like phones, need a subscription for network connectivity. Activate yours by scanning the QR code on the package. Enjoy updates every 10 seconds and unlimited cellular data at no extra cost.
Is there a contract to use the service?
Using our trackers doesn't require a contract. We offer a monthly pay-as-you-go plan, with the option to pay annually, saving up to 50% off the monthly price.